1) Seller was patient enough to replied promptly. Receipt item but sadly there's a cracked line think most slightly due to bubble pack not properly wrap. Well, seller is very understanding & willing to refund. I will still buy from her if my the color I wann available. 2) As mentioned, seller has the color I wann & I try purchase from her again, this round seller invest in good bubble envelopment, item well received! Sincere seller Highly Recommended 🌟🌟🌟