Was clear upfront that the LAN port wasn’t working but Wifi and Bluetooth were. AirPlay and streaming through HEOS were working prior to selling The individual did a factory reset on the unit which would reset everything and recheck everything. Given the LAN port was declared in the posting not working the system would recognise that and wouldn’t pass the diagnostics. This was experienced by the buyer. Screenshot if it working was also provided. Went above and beyond to offer help and info.