I only stated 10/10 because I've never used it before and has been on my shelf for 2-3 months. I bought it at $116 and sold it to him at $40. From my own vision, it was perfectly working and had no defects. It was only when I have returned home, he gave me text message regarding the damage. You agreed and said okay. Why would I bother to entertain such a fussy buyer? Reducing the price from 50 to 35? If that's the case, then buy a new one from a local music shop! Waited 20 m with e haze.