The employer is a leading MNC semiconductor company in the world. It is URGENTLY looking for a Customer Sales Admin to join the Customer Sales Operation team.
Working Location: Woodlands;
Contract period: 6 months, renewable;
Mon to Fri, 8am to 530pm
Salary package: $2500 to 3500 + OT + other benefits (annual leave, completion bonus etc)
Responsibilities and Tasks
• Provide day to day management of customers’ accounts to ensure that a professional and interactive relationship is developed and maintained.
• Ensure proactive steps are taken to optimize sales plans, maintain target inventory and meet other metric goals.
• Proactively monitor and analyze sales forecast to identify gaps between supply and demand.
• Maintain Contract pricing and direct quotes where applicable.
• Collaborate closely with internal partners for operational efficiency.
• Be the focal point for customer related issues /escalations.
• Identify and strive for continuous improvement including the establishment of global best practices for customer support.
• Remain knowledgeable about all organizations products and services to support sales efforts.