IT Support

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Locations: - Currently at City Hall & Woodlands Work Shifts: Mon- Sun 6 days a week/ 44hrs - Morning Shift 7am to 3pm - Afternoon Shift 3pm to 11pm - Vaccination centres will operate Mon to Sun from 8am to 10pm daily Contract duration: - ASAP to 6 mths Monthly Salary: - $2,500 to $3,000 Benefits (after 3 mths): - 7 days AL + $400 medical claim (with receipt) Job Description: - Address user tickets regarding hardware, software and networking (level 1 troubleshooting work) - Walk customers through installing applications and computer peripherals - Ask targeted questions to diagnose problems - Guide users with simple, step-by-step instructions - Customize desktop applications to meet user needs - Record technical issues and solutions in logs - Direct unresolved issues to the next level of support personnel Requirements: - Min. Dip in IT - Exposure to basic IT infrastructure experience - Willing and able to travel to various sites for work - Willing and able to commit to a 6 days work week, on roster basis - Immediately available or on short notice Do follow us on Telegram:

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