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Head Barista





2 months ago

Working Hours

5 day week

Permanent Position


Payment Rate


Education Level

No Requirement

Recruitment Agent


We are looking for an experienced barista who is armed with strong specialty coffee knowledge who is also able to manage the day-to-day operations of an outlet. This role not only focusses on coffee preparations, but also on team management, operations management, as well as customer excellence. Responsibility • Assume responsibility for all aspects of the coffee production. Ensuring the quality of food and drink served to the customer is at the highest level. • Be capable of completing and overseeing all daily operations of the café • Oversee all employees within the outlet, including: hiring and terminations, performance and pay reviews, job descriptions and responsibilities, training and continuing education, discipline and commendation. • Working together with in-house consultants on SOP of the outlet. • Management of baristas: customer service, preparation and presentation of beverages and information, operational procedures, merchandising. • Management of kitchen: working closely together with Head Chef to ensure the quality of food produced. • Management of back of house operations: payroll, scheduling, ordering, and sales and profitability • Be “on-call” with the responsibility to respond to problems or fill-in when needed. • Cultivate a professional, friendly, efficient work environment • Lead team meetings • Proactively training staff to maintain and uphold all company and café policies. • Actively work toward creating a superlative café experience through: customer service, beverage preparation and presentation, in-store marketing, and upkeep of the physical space • Ensure all projects and responsibilities are completed in a timely, efficient manner • Handle customer complaints with professionalism and tact • Schedule: create the schedule, manage time off requests, ensure the coffee bar is properly staffed • Proactively solve problems and make decisions that benefit the café and company at large • Manage social media pages QUALIFICATIONS / EXPERIENCE • Excellent communication with an infectious love of coffee. • Ability to keep a calm, mature, professional demeanour when at all times • Proactive approach to problem-solving and staff management • A high degree of ethics and obsession with customer service Excellent time management skills and ability to self-direct when necessary • High level of organization • Adaptability and the ability to creatively troubleshoot difficult situations • Superior leadership capabilities; ability to work well within groups • Focused perspective on what a high-functioning coffee bar looks like and how to execute that perspective • A passion for small business and quality products • Be a model barista, both as far as bar skills, customer service and enthusiasm to share knowledge • Detail-oriented • Previous management experience

Meet the seller

Harvey Yew

Joined 6 years ago
Very Responsive
Reviews for @yyueling


@sgconnection12 days ago

Friendly and superb buyer. Transaction was fast and smooth.. recommended.

@bikeshaven1 month ago

Great buyer! Would 100% recommend this buyer! Fast transactions with fast replies! Awesome!😊

@mgc20151 month ago

Very friendly and decisive buyer with great communication. Punctual amd hassle free deal. Highly recommended!

Read all reviews
(43 reviews)
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