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S$4,500

F & B OPERATION MANAGER

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Singapore
RESPONSIBLITIES -Lead, train and motivate staff in achieving customer service excellence, and ensure that the physical environment of the restaurant is well maintained at all time and report any defects to management consistently -Train, update and audit the restaurants’ Standard Operating Procedures (SOP) to managers and all team members -Responsible for day-to-day operation matters and ensure SOP are observed consistently -Co-ordinate events at the outlets with the Marketing team starting from scratch -Oversee work schedule and payroll submission done by Outlet Managers to submit to management office in a timely manner -Identify and provide basic on-job-trainings and audit process to all Outlet Managers (Trainers) and team members relating to food safety and hygiene, service excellence and housekeeping matters periodically -Ensure and monitor all cashiering procedures are processed in compliance with accounting and auditing standards -Responsible for trainings to be conducted regularly to all team members on service and food quality consistently -Respond to customer’s feedback, comments, requests and complaints from all social media and other channels in a timely and professional manner and take on the responsibility to resolve issues amicably -Responsible for operations profit and loss, cost and quality control of supplies, and performance management -Optimize cost for labour and food and beverages material/supplies in order to ensure profitability of all outlets -Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and team member satisfaction by executing fair disciplinary and performance management
11 months ago In Hospitality, F&B
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Commonwealth (EW20)
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6 day week
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Yes

Salary

Payment Rate

Monthly

Base Salary (Up To)

S$4,500

Additional Incentives

Benefits: -Annual Leave ( Will increase 1 day per calendar year of service) -Allowances -Medical Leave -Medical Claim Benefit -Public Holiday -Other Leaves ( Based on MOM) -Performance Bonus -Friendly Working Environment & colleagues

Candidate Requirement

Education Level

PSLE

Status

Singaporean and PR may apply

Other Information

Recruitment Agent

No

No. of Vacancies

1

Listed by ysqintl

Not Responsive

Verified

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Reviews for ysqintl

thor74

2020 Jun

Very honest seller. Great to deal with. Thank you! Our team is happy 😊